Transportation policy

We provide safe and reliable shipping services worldwide. All orders are trackable and support secure checkout.

Order Processing Time
Orders will be shipped within 48 hours. Once dispatched, a tracking number will be provided via email.

Shipping Policy:

  • For all countries and regions except special areas: Free shipping and taxes included for all orders.
  • Special areas: Brazil, India, Russia, Africa, and certain Middle Eastern countries
    Orders over $100: Free shipping and taxes included.
    Orders under $100: A $10 shipping fee will be charged, which covers international shipping and all related taxes and duties — no additional payment is required. (If you have any questions, please contact customer service to confirm shipping availability.)

Estimated Delivery Time

  • Region Time
    USA / Canada / Europe 10–15 working days
    Asian countries (including Japan, Korea, Southeast Asia) 7–12 working days
    Other regions 15–25 working days

⚠️ Please note: Due to customs, weather, or local logistics, occasional delays may occur. The maximum delivery time will not exceed 15–25 working days. Thank you for your understanding.

⚠️ Friendly Reminder
We guarantee that all orders to any country or region are duty-free and tax-free. You do not need to pay any additional fees, ensuring a worry-free shopping experience.
All orders come with tracking support.
Please ensure your address information is accurate. Return shipping fees due to incorrect addresses will be borne by the buyer.
Some regions may be temporarily unavailable for delivery due to policy restrictions (please contact customer service to confirm shipping availability).

Contact Us

If you have any questions about your order, shipping, products, or partnership opportunities, please feel free to contact us. We will respond within 24 hours. Thank you for your understanding and patience.

Customer Service Email: glincrystal@gmail.com

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📌 We promise that all emails and messages will be processed within 24 hours.

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