Privacy Policy
We fully understand your privacy concerns when shopping cross-border. We promise to protect your personal information to the highest standards. Rest assured: we only collect the information needed to fulfill your order and will never sell, misuse, or disclose your data improperly.
1️⃣ Information We Collect
To provide customized products and secure delivery, we may collect the following details:
• Name
• Shipping address (for accurate delivery)
• Email and phone number (for order notifications)
• Wrist size and other customization details
• Payment information (processed securely via trusted third-party platforms; we do not store your card details)
We only collect the minimum information needed for order processing and customer support.
2️⃣ How We Use Your Information
Your information will only be used for:
• Processing and delivering your order
• Providing after-sales support and customer service
• Sending order status and shipping updates
• Compliance with legal obligations (such as tax reporting)
• Improving our website experience and product quality
We will never send marketing emails or share your information with unrelated third parties without your consent.
3️⃣ How We Protect Your Information
We have multiple safeguards in place to keep your data secure and private:
• Our entire website uses SSL encryption to protect data transmission
• Payments are handled through internationally trusted third-party platforms (such as PayPal)
• Access to your information is strictly controlled and limited to authorized staff only
• We do not store your bank card details or payment passwords
4️⃣ Use of Cookies
To improve your browsing experience, we use cookies to:
• Record browsing behavior and shopping history
• Automatically save your shopping cart
• Speed up page loading
You can manage or disable cookies in your browser settings, but this may affect certain website features.
5️⃣ Your Rights
You have the right to:
• Request that we modify, export, or delete your personal data at any time
• Choose whether to subscribe to any reminder or update emails
• Know exactly how your data is used
We respect your rights and will respond to any privacy request promptly — simply contact us anytime.
6️⃣ No Sharing with Unrelated Third Parties
We will never share your personal information except in the following circumstances:
• With partners necessary to fulfill your order (such as shipping providers and payment processors)
• When legally required by laws or regulations
• With your explicit consent
7️⃣ Policy Updates
If we update this Privacy Policy, we will announce it in advance and publish the revised version on our website in a timely manner. By placing an order, you agree to the current version of this policy.
8️⃣ Contact Us
If you have any questions, requests for changes, or complaints about this Privacy Policy, please reach out to us:
• 📧 Email: glincrystal@gmail.com
• 🕒 Response time: We promise to reply to all emails within 24 hours
✅ A kind reminder:
All order and customer information is treated with strict confidentiality. You can shop with confidence — every custom bracelet is made exclusively for you and only you.